Privacy policy
(Last modified: 13/03/2019)
The company LABBOK (referred to as "us", "us" or "Company") is committed to the users of the website (referred to as " users "," visitors "," customers "," you "," you ") to protect their personal data and to process their personal information (referred to as" personal information "," personal data "," e.g. . "or" pd ") with transparency.
" Personal data "means any information about a natural person that has been identified or can be identified. Personal information means information related to you, with which your identity has been or can be identified and which includes, for example, your name, e-mail address, your physical address, your A.P. M., the IP address (only when we have collected it in conjunction with direct identification information) or the information you submitted by contacting us.
The personal data we collect and process depends on the purpose of your visit and the services or products you have purchased or agreed to be received by us.
This privacy statement:
sets out how the Company collects, processes and shares your personal information and informs you of your rights in accordance with local laws on the protection of personal information and the General Data Protection Regulation (GDPR) of the European Union is addressed to individuals who are ordinary visitors to the Company's website, existing or potential customers of the Company or authorized representatives of existing or potential customers of the Company.
1. WHO WE ARE
LABBOK is a company registered in Greece in order to provide products and services. The details of the company are:
Distinctive Title: LABBOK
Name: Bokaris
Address: El. Venizelou 14, Athens, Attica, PC 12132
Tel .: 2111824211
Email: info@labbok.gr
Website: www.labbok.gr
2. WHAT PERSONAL INFORMATION WE PROCESS AND FROM WHERE WE COLLECT THEM
We collect personal information about our current and future customers through our website. We never collect personal information, by other means or through the use of a third party representative. the following personal information: your name, your phone number, your email address, your physical address, your company name and tax information (if applicable), your IP address, country, string User Agent of the browser you used during your registration. This information is used to generate a legal invoice upon successful payment of your purchase and to prove your country of origin if required by European Union VAT directives.
IP Address
>The IP address is temporarily collected every time you access our site and it exists in the web server logs, security software logs and contact forms. This information is used to ensure the security of our website and to prevent abuse. The IP address information is not directly identifiable, but if stored in conjunction with the user account, it may be an indirect identifier. voluntarily submit a contact form or form to receive an offer. We use this information to respond to your requests.
3. PERSONAL PERSONAL INFORMATION
minors (under 13 years old) to use our site. Any account found in violation of this term will be terminated without refund and all information regarding this user account will be deleted.
4. IF YOU ARE LEGALLY OBLIGED TO PROVIDE US YOUR PERSONAL INFORMATION
The provision of your pricing information is legally required by European Union tax regulation and its incorporation into local tax rates. It is illegal to allow you to make a purchase without issuing an invoice that requires this information. For the same reason, information that is not printed on invoice (IP address, country based on IP address and User Agent string), to prove your country of origin for applying the correct VAT rate.
Your IP address in the context of security prevention and abuse is specifically exempt from the requirement of your consent in accordance with the GDPR of the European Union. We are legally obligated to ensure the security of your personal information through any appropriate technical means which includes the collection of your IP address in this context.
Any other personal information is voluntarily provided by you so that we can we provide our services to you. You are not legally obliged to provide it, but only if you do, we will be able to serve you and provide you with the agreed services. Simply put, if you do not tell us what the problem is and do not give us the means to understand it, there is nothing we can do to help you.
5. WHO ARE THE RECIPIENTS OF YOUR PERSONAL INFORMATION
Depending on your actions on our websites, your personal information may be transferred to one of our following partners and subcontractors. These providers and suppliers are contracted by LABBOK to comply with the confidentiality and protection of your personal data in accordance with local data protection laws and the GDPR.
Recipients of Your personal information is as follows.
1. LABBOK
versus tax laws. We also receive the voluntary information of the contact forms and offers in order to serve you.
https://www.labbok.gr < / p>
2. PayPal (Europe)
They make the payments for us. Any personal information submitted to PayPal, either by us or you, is subject to their own privacy policy. We transfer to PayPal only the personal information for the pre-completion of the payment form when you explicitly choose PayPal as the processor of your payment through our website.
https://www.paypal.com
3. Alpha Bank
Undertake payments for us. Any personal information submitted to Alpha Bank, either by us or you, is subject to their own privacy policy. We transfer to Alpha Bank only the personal information for the pre-filling of the payment form when you explicitly choose Alpha Bank as the processor of your payment through our website.
https://www.alpha.gr
4. ACS Courier
They undertake the transfer of the products you ordered from us to you. Any personal information submitted to ACS Courier, either by us or by you, is subject to their own privacy policy. Personal information is submitted to ACS Courier at your option as a shipping method upon payment at checkout.
https: //www.acscourier.net
5. Google
Provides statistics for the site us. Only anonymous information is sent to Google. It's unclear whether Google should be listed as a data processor. The only way to resolve the ambiguity is to list Google here, but to state clearly that, based on our best knowledge and technical skills, we do not post personal information.
https://www.google.com/contact/
6. Facebook
Provides information about LABBOK's Facebook account and statistics between that account and our site. Only anonymous information is sent to Facebook and which may be combined with information you have already provided to Facebook through your own account. It is not clear whether Facebook should be mentioned as our data processor through no fault of our own. The only way to resolve the ambiguity is to list Facebook here, but to state clearly that, based on our best knowledge and technical skills, we do not post personal information.
https://www.facebook.com/help/
6. TRANSFER OF YOUR STAFF DATA IN A THIRD COUNTRY THE INTERNATIONAL ORGANIZATION
Your personal information may be transferred to third countries (countries outside the European Union) in certain cases, such as e.g. payments made through a payment processing company outside the EU, or the provision of support to you by our third country partners or whenever required by law or if you have expressly consented. All Processors are required to comply with European Union data protection rules and to provide appropriate assurances regarding the management of your personal information in accordance with Article 46 of the GDPR.
7. AUTOMATIC DECISION MAKING
In general, we do not use automated decision making when establishing and conducting a business relationship with you. The only automated actions are:
Apply the correct VAT rate. This is legal, necessary and based on your country of origin. Your personal information is used (IP address and country stored in your profile).
8. HOW LONG DO WE KEEP PERSONAL YOUR DETAILS
We retain your personal information for as long as we have a business relationship with you, as evidenced by the actions you take on our website or by physical actions between you and LABBOK.
We are legally obliged to retain invoicing information, both for security and organizational reasons and for the supervision of our tax auditors, for a period of up to ten (10) years after your purchase.
After twelve (12 ) months after the end of our business relationship (termination may be expressly stated or automatically implies from the date of your last connection to our site or the last physical contact / contact with LABBOK, whichever is the later) the following measures should be taken:
What Your invoices and billing information will be removed from our site (we will retain the hard copies as explained above). An alias, unrecognizable record of your purchase will be kept for statistical purposes.
The user account will be deleted.
Any personal information stored on the site (eg contact / offer forms) will be deleted.
We may retain your personal information longer than stated for practical, technical or legal reasons. For example, your personal information may be stored longer than that referred to in encrypted backups.
9. YOUR PERSONAL RIGHTS DATA
You have the following rights regarding the personally identifiable information we hold about you:
Access or know the personal information we hold about you. This allows you, for example, to receive a copy of the personal data we hold on your behalf and to confirm that we are processing it legally.
Request a correction of your personal information. This allows you to correct any incomplete, inaccurate or outdated information we hold on your behalf. Please note that invoicing correction is only possible when purchasing a service or product and only applies to newly issued invoices. This is a legal requirement.
Request the deletion of your personal information ("right to be forgotten"). This allows you to ask us to delete your personal information when there is no real reason to process it.
Stop processing your personal information ("right of objection") because there is something special about your situation that makes you you want to oppose their processing. If you object, we will no longer process your personal data unless we can prove compelling legal reasons for processing that run counter to your interests, rights and freedoms. Please note that this is largely inapplicable to our business relationship, as processing is done by us either on a legal basis or with your explicit consent or is exempt from GDPR mandates (eg maintaining an IP log for security reasons). br /> You have the right to object in cases where we process your personal information for direct marketing purposes. This also includes profiling, as it is used for direct marketing.
Ask for restrictions on the processing of your personal information. You may ask us to restrict the processing of your personal information, in specific cases such as when:
personal data is inaccurate,
personal data has been used illegally but you do not wish to delete it,
personal data is no longer required, but you want to keep it for use in possible legal requirements,
you asked us to stop using personal data but you are waiting for us to confirm if we have a legitimate reason to use them.
Request a copy of your personal information in a structured, widely used format to transmit this information to other organizations and companies. You can also request that we transfer the file directly to another organization of your choice. This is also known as the "data transfer right".
Revoke your consent to the processing of your personal information at any time. Please note that revoking your consent at any time does not invalidate the legality of the processing based on your consent before it is revoked or withdrawn by you.
To exercise any of the above rights, please use the form below "Request for personal data". Alternatively, or if you have questions about the use of your personal information by us, you can contact us via the contact form.
By law, we will respond promptly to your requests and within 30 working days. If you have not received a response from us for more than three weeks (21 days), please try again by contacting us via alternative media. Most likely your request never reached us. Please note that we reserve the right to direct you to the tools on our website and / or the Privacy Statement if your concerns are addressed promptly. By law, we reserve the right not to respond to your requests if they are too frequent or abusive.
10. CHANGES TO THIS STATEMENT OF PERSONAL DATA PROTECTION
We may periodically modify this privacy statement.
When this happens, we will change the date at the top of the page. We do not have the technical means to notify our customers of any changes. We recommend that you review this statement periodically so that you are always informed about how we process and protect your personal information.
11. COOKIES POLICY
Our site uses small text files, known as cookies, to enhance your experience and work better.
An HTTP cookie (also called a web cookie) , internet cookie, browser cookie or simply cookie) is a small piece of data that is sent from a website and stored on the user's computer by the user's browser while the user is browsing.
The main purpose of a cookie is to identify users and possibly prepare custom web pages for them.