5.1Shipping charges

Shipping costs for all orders are listed at the end of each order. They differ depending on the geographical region. Shipping costs may vary depending on the amount of the order or current offers.

Requests for up to 5 samples of different products are sent free of charge and once (1) per one (1) customer. For more samples the cost is 0.40 € per sample. Shipping costs are borne by the customer based on the price list of each provider.

5.2Shipping methods

The ordersin GREECE and CYPRUSare sent by COURIER CENTER. For foreign shipments theDHL. In special cases the shipment can be made with ACS COURIER and only after the customer\'s suggestion.

The Courier center serves shipments, cash on delivery AND via smart spots, which are very close to the customer\'s address with extended hours.

We recommend that you register your phone as the courier forwards SMS or VIBER with information on the progress of the order.

All retail orders are processed within 1-2 working days and are sent to the respective shipping company. Orders are not processed, shipped and delivered on weekends or public holidays. Delays that are not dependent on the company may occur.

All orders withinGREECEare sent according to the schedule of each transport (within 1-3 working days)and outside Greece are sent inside3-7 working days.

Once your parcel is delivered to COURIER, we forward the tracking number to your email. Please check your email and spam.

There is the possibility of express shipping and shipping on SATURDAY with extra charge within GREECE FOR ORDERS made until 12.00 and delivered the next business day and for shipments abroad within 3 working days.Express orders are made by phone or email at info@labbok.gr. and information to the company is required.

If you are absent at the time of delivery, the distributor will leave a note or (will communicate via text message) with the company contact details, so you can arrange to go again at a time that will serve you best. The distributor attempts a total of 2 or 3 times to deliver to your address. In case of return of your order to our company due to non-receipt of the parcel by you, the shipment can be sent againat your own expense. Some exceptions are accepted after consultation with the company at 211-1824211 or at info@labbok.gr.

Finally, in case your order is intended for a gift, you can specify a different delivery address during the completion of your order at the checkout.