Terms of use

1. GENERAL TERMS OF USE

The following terms and conditions will apply to the use of the online store under the LABBOK brand in which is located at the website www.labbok.gr of the company LABBOK. Every user who enters and uses the services of the online store is considered to consent and unconditionally accepts the following terms expressed herein, without exception. If a user does not agree with these terms, then he must refrain from using the online store and from any transaction with it.

1.1

LABBOK reserves the right to freely modify or revise the terms and conditions of transactions from the online store, whenever it deems necessary, and undertakes to inform consumers of any change , through the pages of this online store. Contracts through the online store can be drawn up in Greek.

1.2 Provided information & products

The company LABBOK in good faith, is not responsible and is not liable for errors in prices, features specifications and photos of products listed in the online store and can ensure that there are no errors for any reason when entering and / or updating prices, features , specifications and photos of a product. Furthermore, the company is not liable and is not responsible for any technical or typographical errors, which can not be predicted or have occurred unintentionally or due to interruption of the website or due to force majeure.

1.3 Limitation of Liability

The company LABBOK in the context of its transactions from the online store is not liable for further damages that may arise from the execution or non-execution of orders or from the delay in execution , for any reason. The online store with the LABBOK brand can not guarantee the availability of the products, but undertakes to inform the customers in time about the non-availability. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are". In no case is LABBOK liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that may occur. will suffer a visitor of the online store or a third party due to a reason related to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information available from him and / or any unauthorized interference by third parties with products and / or services and / or information available through it.

1.4 Copyright

All content in the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of LABBOK and are protected under the relevant provisions of Greek law, European law and international conventions.

about the actual online store provider. Reproduction, republishing, uploading, communication, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of LABBOK or any other copyright holder. The names, images, logos and insignia representing the online store under the LABBOK brand or third parties and their products or services are the exclusive trademarks of the company or third parties protected by the relevant trademark laws. Their appearance on the Website should in no way be construed as a transfer or assignment of their license or right of use.

1.5 User Liability

Users agree and undertake not to use the online store under the LABBOK brand for:

sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes an unlawful insult and damage to the LABBOK company or to any any third party either infringes on the confidentiality or confidentiality of information of any person
sending, publishing, e-mailing or otherwise transmitting any content that offends users' morals, social values, minority, etc.
sending, publishing, e-mailing or otherwise transmitting any content for which users are not entitled to transmit in accordance with the law or applicable contracts (such as internal information, proprietary and confidential information obtained, or disclosed, as part of an employment relationship or covered by confidentiality agreements), third party rights,
sending, publishing, e-mailing or otherwise transmitting any material which contains software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or equip any computer software or hardware, intentionally or unintentionally violating applicable laws or regulations harassing third parties in any way,
collecting or storing personal data about other users.

1.6 Links on this site

Some links on this site will allow you to leave the LABBOK business website. The affiliated websites are not under the control of the company and the company is not responsible for the contents of any affiliate website or any link contained in an affiliate website, or any changes or updates to such websites. The company is not responsible for network broadcasts or any form of transmission received from any linked website. Your company provides these links only as a convenience and the inclusion of any link does not imply endorsement by the company of the website.

Online store prices are subject to change at any time without notice.

In any case, although we make every effort to accurately state the details, features and prices of the products we quote in our online store, we can not rule out the possibility of typographical or technical errors in product prices and features. LABBOK is not liable and is not responsible for any errors in prices and / or features of the products and can not guarantee that there will be no errors for any reason when importing and / or updating the price and / or features of a product. There may be an error in updating the price of the product and it presents an unusually low or high price in relation to its market value. In the context of good faith and for your own protection, in case you see such a product, please contact us before ordering this product.

1.7 < / span> Transaction Security

All card payments are processed through Alpha Bank's "Alpha e-Commerce" electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

2 . PRIVACY POLICY

LABBOK recognizes the importance of the issue of the security of Personal Data, as well as electronic transactions and has taken all necessary measures, with the most modern and advanced methods, so that ensure maximum security. All information related to users' personal information is kept confidential.

By using LABBOK's online store and its services, you accept the terms on which it handles your personal data. See more details on the page Privacy Policy.

3. ORDERS 3.1 Personal Account & Order

It is not necessary to create a personal account to order in our online store.

Once you go to the checkout , in the first step select "Complete as a guest" to make your purchases without creating an account. However, creators In your personal account, you are given the opportunity to save personal information and shipping addresses so that you do not have to write them in each of your orders. You will also be able to use the Wish List.

3.2 Phone Orders

You can place your order by phone at 2111824211 daily from 10:00 to 17:00. Please note the code and price of the products you want to order.

3.3 Order Status

If you are a registered customer, to see the status of your order, visit the page "My Account" and then select "Order History". From there, select your current order to see how it evolves.

Whether you are registered or not, you will receive an informative email every time the status of your order changes.

< span style = "text-decoration: underline"> 3.4 Order Cancellation

Contact us at 2111824211 or at info @ labbok. gr to see if it is possible and what the cancellation process will be.

3.5 Wish List

< Wish List is a service that allows you to add products that you plan to buy in the future or make a gift. The products in the Wish List can be transferred to the Shopping Cart whenever you want. To add a product to the Wish List, click "Add to Wish List" with the heart symbol.

4. PAYMENT METHODS

In our online store you can pay with the following payment methods.

4.1 Credit, Debit or Prepaid Cards

It is possible to pay for your order with credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners, Discover or by using the Masterpass e-wallet.

For the entry of your card details is transferred to the secure system of Alpha Bank and after the successful payment you return to our online store.

4.2 Deposit to Bank Account

Deposit can be made to one of the following bank accounts:

ALPHA BANK
IVAN: GR8001403470347002002017958
Beneficiary: ALEXANDROPOULOU ELENI GEORGIOU

Send us the copy of the bank payment order by e-mail to info@labbok.gr or inform us by phone only at 21118>211> Identify your payment, we will send you your order immediately.

4.3 Cash on delivery

COD on delivery at your place.

For orders that have cash on delivery as your preferred method of payment, there is a possibility of telephone confirmation.

4.4 Payment at the Store

It is possible to pay for your order upon receipt of your order at our store.

Payment for orders at Our store can be done with cash, credit or debit card.

For orders that have payment as the selected method of payment or in the store, there is a possibility of telephone confirmation.

4.5 PayPal

It is possible to pay for your order through PayPal. You do not need to have a PayPal account.

5. SEND 5.1 Shipping Costs

Shipping costs for all orders with cost up to 80 € are 3 € for all of Greece and 8 € for international transfers.

For orders with cost over 80 Shipping costs are free.

5.2 Shipping Methods

Orders are shipped by ACS Courier.

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All orders are shipped within 2-4 days. Orders are not processed, shipped and delivered on weekends or public holidays.

If you are absent at the time of delivery, the distributor will leave a note with the company contact details, so that you can arrange to pass again in one hour which will serve you best.

Finally, in case your order is intended as a gift you can set a different delivery address during the completion of your order at the checkout.

6. PRODUCT RETURN 6.1 Return Conditions

Return of products is possible if the following conditions are met:

The customer has been informed by phone or by email about the return up to 15 days from the purchase of the product.
Shipping costs for the return are borne by the customer.
Each product is in the condition in which it was received, has not been used, worn, soiled or is in any condition other than its original and its label has not been removed.
Each product to be returned is properly packaged in order to shipped with a courier of your choice.
Also keep in mind that:

Returned products can be changed to another product, size or color or refunded.
returned products are your responsibility until they reach us.
If a product is defective, then call us at 2111824211 to first describe the problem it has.
Return Address

LABBOK
El. Venizelou 14, Athens, Attica, T.K. 12132

6.2 Refund

Once we receive the products you returned to us, the refund procedures will begin . The way the refund is made depends on the payment method you have chosen. Thus, the amount will be refunded either by canceling your credit card charge, or by refunding via Paypal, or by depositing the amount in the bank account that you will indicate to us as long as you have paid by cash on delivery.