5.1. Shipping Charges
There is a different shipping cost for deliveries that depends on the AREA and DISTANCE that is calculated at the checkout. Free delivery (Greece and Cyprus) is available for larger orders. Changes on delivery costs are possible.
Requests for up to 5 samples of the same product for each account are free of charge. Then, every sample is charged for 0,40€. Delivery is charged according to 5.1
5.2. Shipping Methods
Orders are shipped with ACS Courier for Greece and Cyprus. For international shipping, DHL is used.
All orders are handled within 1-2 working days. Handling, shipment and delivery of orders are not done on weekends or public holidays.
For deliveries within Greece the estimated delivery time is 1-3 working days and for outside of the Greek region the estimated delivery time is 3-7 working days.
Express deliveries (2-4 working days ) outside of the Greek region (for orders made until 12.00 o’ clock) are available and cost additionally 30€. Email or phone notice to the company is mandatory.
If you are missing the time of delivery, the distributor will leave a note or send you a phone text with the company’s contact details to arrange a new delivery in an hour that will best serve you. Packages returned to the company can be sent again. Second Deliveries are charged on the costumer.
Finally, if your order is for gift, you can specify a different delivery address at the end of your order at the checkout.